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General Terms and Conditions for the Use of Talking Friends Shop

GENERAL TERMS AND CONDITIONS FOR THE USE OF TALKING FRIENDS ONLINE STORE

This General terms and conditions for use of the Talking Friends Online Store are an agreement between You and Talking Shop Limited, a company organized under the laws of Cyprus, with a registered office at Klimataria 11, 4607 Pissouri, Cyprus, tax ID no.: 12305300A, VAT no.: 10305300Y, registration no.: 305300. These Conditions govern Your use of the Talking Friends Online Store including placing an offer and purchasing goods from Talking Shop Limited, unless any special function is accompanied by a separate license, in which case the separate license shall govern.

1. INTRODUCTION

BY ACCESSING OR USING THE TALKING FRIENDS ONLINE STORE YOU ACCEPT AND UNDERTAKE TO BE BOUND BY THESE CONDITIONS. IF YOU DO NOT ACCEPT THESE CONDITIONS, DO NOT ACCESS AND/OR USE THE TALKING FRIENDS ONLINE STORE.

Subject to Your acceptance of and compliance with these Conditions, we grant You a personal, limited, non-exclusive, revocable and non-transferable license to use the Website solely for Your personal and non-commercial purposes as set forth in these Conditions.

Before You use our Website or place an Order, if You have any questions relating to these Conditions, please contact or Our telephone number +1 650 388 9662 (US) or +44 20 8133 7391 (UK)

Definitions

"Talking Shop or We/Us" means Talking Shop Limited, a company organized under the laws of Cyprus, with a registered office at Klimataria 11, 4607 Pissouri, Cyprus, tax ID no.: 12305300A, VAT no.: 10305300Y, registration no.: 305300 and its affiliates and subsidiaries;

“Online Store or Store” means the store located on the Website;

"Website" means the website located at www.talkigfriends.eu (for EU) and http://www.talkingfriends.com (for US) or any other URL which may replace it;

"You" means a User of the Website;

"Users" means the Users of the Website collectively;

"Agreement" The Agreement shall consist of documents as described in Section “Order acceptance policy”, this Conditions and Privacy Policy. The agreement shall be deemed concluded when You place an Order to purchase the Product/s in accordance with these Conditions and receive the acceptance of your Order by Us. By entering into this Agreement, You accept to be bound by these Conditions and the Privacy Policy;

“Your Order or Order” means the offer you place via our Store for the purchase of Our Products which shall be binding for Us upon our Acceptance of your Order;

“Confirmation of receipt of your Order” means confirmation of receipt of your Order which shall be sent to You by e-mail promptly upon placing an Order. Confirmation of receipt of your Order shall include a list of purchased Products, basic information from Product Description, purchase and delivery price;

“Acceptance of your Order” means acceptance of your Order which will be sent to You by e-mail after or together with the Confirmation of receipt of your Order. Acceptance of Your Order constitutes binding Agreement and shall include a list of purchased Products, basic information from Product Description, purchase and delivery price, invoice, delivery information as well as these Conditions.By receiving the Acceptance of your Order you have successfully placed your Order and the Agreement between You and Us is deemed concluded.

"Conditions or the Terms of service" means these General terms and conditions for the use of the Online Store and any applicable Special Conditions; Conditions are available at the right bottom of the Webpage or on link http://www.talkingfriends.com/pages/terms-of-service;

"Special Conditions" means the terms and conditions in the Product Description as well as any additional conditions that apply to these terms and conditions;

"Product" means a product displayed for sale on the Online Store;

"Product Description" means that part of the Online Store where description, including certain terms and conditions in respect of the individual Product is provided;

“Pre-Order” shall mean Your offer to Us to purchase the Product/s that are not on stock, but for which a Pre-Order can be made;

"Cookies" means small text files which our Website places on Your computer's hard drive to enable information about Your shopping session and to identify Your computer;

"Personal Information" means the details provided by You on registration as well any information regarding behavior on the Website, information on placed Orders and sales and any other information submitted by You to Us.

2. ACCESS

Use of the Website

You are provided with access to this Website in accordance with these Conditions and any Orders placed by You must be placed strictly in accordance with these Conditions. By placing an Order through Website You warrant that You are not a minor, that You are at least 18 years of age and that You have full legal capacity to enter into this Agreement. If You are under 18 years of age or a minor in Your country of residence, or under legal custody, You warrant that You are either an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement. If You are under 13 years of age You are prohibited from using the Website.

If You are placing an Order for a legal entity, You represent and warrant that You have acquired consent from the statutory representative for placement of such Order.

By accessing this Website You irrevocably understand and agree that You can communicate and operate with Us only in English language.  

When using the Website, You are responsible for maintaining the confidentiality of Your account and password (if any) and for restricting access to Your computer, and You agree to accept responsibility for all activities that occur under Your account or password.

You agree to use the Website in a manner that does not cause harm to Us, other Users or third parties. We reserve the right to terminate or restrict Your access to the Website without prior notice if You violate these Conditions or if You abuse the Website or access the Website to an unusual extent. We are entitled to prevent access to the Website if We have reason to believe that You are engaged in illegal activity or compromise other Users' or Our data security or privacy.

We may suspend the Website where necessary for example for installation, amendment or maintenance work or if laws, regulations or authorities so require or if there are other justifiable reasons for suspension. We aim to ensure that the suspension is as short as possible. We reserve the right to cease operating the Website or offering it to the public at our sole discretion.

You consent to being automatically redirected to localized version of the Store which is closer to Your location, If such possibility exists.

Modifications to the Website

We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to You and You confirm that we shall not be liable to You or any third party for any modification to or withdrawal of the Website; If such changes necessitate changes in Your operating environment or other devices, You shall make such changes at Your own expense.

Modification of these Conditions

We reserve the right to: modify and/or change the Conditions from time to time, and Your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the Conditions have been changed. If You do not agree to any change to the Conditions then You must immediately stop using the Website and must not access and/or use the Website.

The most current version of the Conditions is available at http://www.talkingfriends.eu (for EU) and http://www.talkingfriends.com (for US).

To provide increased value to our Users, We may provide links to other websites or resources for You to access at Your sole discretion. You acknowledge and agree that, as You have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

3. ORDERING PROCESS AND SHIPPING

We offer flat shipping rate in the amount of € 5.99 for all purchases delivered to EU states, US states (excluding Alaska and Hawaii), Switzerland and Norway (hereinafter referred to as: "basic shipping costs"). Flat rate includes shipping and handling costs for any Order of any size. Shipping elsewhere is subject to additional shipping charge which shall be assessed when making an Order. The additional shipping charge will be displayed prior to completing Your Order. You can always click on “cancel and return to store” button at the left bottom of the Webpage below the “Complete my purchase” button.

Shipping costs may vary depending on the Product, the country of delivery, carrier's terms and other possible practical factors. Please check the shipping costs for each Product separately, as described in the Section “Making a purchase” of these Conditions. Please bear in mind that the stated shipping charges are averages, but not guarantees.

When using the Website please select the appropriate region (EU, US or Rest of the World) to which the goods shall be shipped.

EU region:

In the EU region all prices are in EUR, but can be displayed in GBP as well (only for informational purposes). Transactions shall be processed in EUR and all of our Product prices are determined in EUR and include VAT of 20%. For legal entities, all purchases are subject to VAT of 20% unless You have a valid VAT number which must be entered at the time of purchase. If You do enter Your VAT number You must account for VAT using the reverse charge method. The VAT number and company name must be verifiable on the ec.europa.eu database or You will need to provide proof of Your VAT registration. Any subsequent changes to the tax invoice are subject to an administration charge of up to 20.00 EUR.

US region:

In the US region all prices are in USD. Transactions shall be processed in USD and all of our Product prices are determined in USD and include customs charges for import into the US, but do not include taxes (sales, use tax etc.) and other possible public charges. It is Your own responsibility to pay such taxes if Your shipping is to be made to the US.

Rest of the World region:

In the Rest of the World region all prices are in EUR, but can be displayed in GBP as well (only for informational purposes). Transactions shall be processed in EUR and all of our Product prices are determined in EUR anddo not include customs, taxes and other possible public charges.It is Your own responsibility to pay such costs if Your shipping is to be made outside EU and US.

General:

Public charges. All prices are subject to public charges determined by the authorities, pursuant to the legislation in force from time to time. Please note that the public charges (additional customs, duties, taxes, brokerage charges etc.) may however apply depending on the shipping destination. Please note that we are not responsible for such charges, unless explicitly stated otherwise above.

Shipping charges. Shipping charges shall not be included in the purchase price and will be added to the purchase price and they may vary in accordance with the shipping destination and other applicable criteria. It shall be Your responsibility to pay the shipping costs in addition to the Product prices.

Conversions. When it comes to paying for Your Products, Your credit card company or Your bank will charge You in the currency defined above in accordance with the selected region. However You shall be debited in the currency of Your (credit card or bank) account and the bank will convert Your payment automatically to the charged currency when You pay. This amount may differ to the informational converted prices shown due to currency fluctuations. We are not responsible for any changes in currency rates and charged amounts from Your local currency to currency of payment that may occur between the time of checkout and the time Your payment is made. In order to ensure best services, We are refreshing our currency conversion rates twice a day (at midnight and at 7 A.M.) using middle rate on http://www.xe.com/ currency convertor.

Bank Fees. Please note that bank wire transfers may require additional bank transfer fees, which cannot be estimated at the time of making a purchase. It is Your own responsibility to pay such costs in accordance with the agreement that You have with Your bank.

Late payment interest. We only dispatch Products once we have received cleared payment. If for some reason there is a debt on Your account we charge legal interest rate and reserve the right to set off any such amount with the payment for new ordered Products.

Cancelled or returned orders. We reserve the right to charge a fee for restocking, processing and shipping of cancelled or returned orders, except where otherwise provided herein. Should You wish to amend or cancel an order prior to dispatch, there will be a handling fee of up to 10 € if Your order has already been packed. We cannot amend PayPal orders without charging an administration fee, which will be up to 10 €.

Internet connection costs. You shall be solely responsible for all internet connection costs when using our Website.

Making a purchase

It is a simple process to make a purchase. First choose between EU shop or US shop, by clicking on “Regional Settings” on the top left side of the page. You can choose Your currency by clicking on "EUR" or "GBP" in the EU shop. The technical steps required for concluding the purchase are as follows. Just browse our shop; our Products are divided into specific groups.Once You click on a group, all Products within such group shall appear. You can also click on a product directly in section “New arrivals” or “Most popular”. Once You click on a Product, a Product Description shall appear. You can click on a product directly from Product Description in section “You may also like…” as well as section “You may also like” in the cart. You can also order your product on the website http://www.tfsuperstar.com by clicking on “Order now in Talking Shop” button and you will be redirected directly to the cart in Talking Shop Product Description shall consist of Product material/s, its price and a short description. Some Products can be viewed from different angles, through different pictures; You can also enlarge the pictures, all of this simply by clicking on smaller picture/s below the Product. For some Products You can click on "View size chart" to see measures and choose the size by ticking on the appropriate size. You can see purchase price on the rights side of the Product and estimated shipping charges below the button "Add to cart".

You can add any Product You wish to buy into the cart, by clicking "Add to cart". Chosen Products can be reviewed by clicking on the cart at the right top side of the Website. You can remove any chosen Product by clicking on the cart and then clicking on button "remove" besides the Product You want to remove.

On the right side of each Product You can see the purchase price. The cart shall automatically add up Your total purchase price and shipping costs if choosing more Products. Be sure to check quantities and selected Products before placing an Order.

If You want to buy chosen Products, please read carefully the Terms of Service available at the right bottom of the Website or on http://talkingfriends.myshopify.com/pages/terms-of-service. If You agree with the Conditions please check the box "I accept the Terms of service". If You don’t check the box and You click on “proceed to Checkout”, the page pops out the question “Do you accept the Terms and Conditions?” By clicking “yes” it is the same as if You check box “I accept the terms and conditions”. If You do not accept the Terms of Service, You cannot make a purchase and You can leave the Website at any time. For making an Order simply click on button "Proceed to checkout". If You do not wish to make an Order You can click on the Online Store logo or any group of Products and You will leave the cart without placing an Order.

Checkout Option 1: Once You click on "Proceed to checkout", Your purchase details shall appear, stating chosen Products and total purchase price on the left side of the page. If You do not have PayPal Account, just simply add Your data (Country, Card number, Payment Types, Expiration date, CSC, First name, Last name, Address line 1, Address line 2 (optional), City, State/Province/Region/, Postal code, Telephone, and Email) into the form displayed and you will be treated as PayPal guest. If You do not know what CSC means, simply click on CSC to find out. You can create a PayPal account by clicking on “Save Your information with PayPal. In both cases you will accept PayPal's terms and conditions and its Privacy Policy, available at the date of these Conditions on website https://cms.paypal.com/si/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US and subject to any subsequent changes, by entering, re-entering, and clicking on “Agree and Continue”.

In case of missing data, You will not be able to place Your Order. Please bear in mind that such data is necessary to prevent misrepresentations and to inform You about Your rights and obligations once placing the Order. If You do not wish to place an Order, You can always click on "return to store", at the right bottom of the Webpage, below "continue to next step" and Your Order will be cancelled.

After adding all Your data into the form displayed, You click on “Review and Continue” and Your final order shall appear, with list of selected Products and total amount to be paid for the Products, on the left side of the page. On the right side of the page, You can review Your information. Shipping address is the same as billing address You have added into the form before. If You want to change Shipping address, You can do that by clicking “Change” and than “Add a new address”, where You add Your data (Country, Name, Address line 1, Address line 2 (optional), City, State/Province/Region, and Postal code into the form displayed. You will change Your shipping address by clicking “Save”.

You can add a note to a seller by clicking “Add”.

If You decide to confirm Your payment, click on the button "Continue " and Your purchase shall appear, with list of selected Products and total amount to be paid for the Products.

If You decide to proceed with Your purchase, You must select shipping method and shipping costs shall automatically appear. Basic shipping costs will be automatically added to Your total purchase price for selected Products shown at the right upper side of the Webpage so that the Total amount shall include the shipping costs and potential discounts. Please be aware that additional costs not stated in "Your order summary" may appear for specific destinations in accordance with Prices, shipping and related costs Section of these Conditions.

If You have a discount code, You can enter it into the box in the left side of the page. You will apply it by clicking “Apply”.

You can check the box in the field “Keep me updated” if You want to receive occasional emails about new products, promotions and other news.   You can always click on "cancel and return to store", at the right bottom of the Webpage, below "complete my purchase" and Your Order will be cancelled.

Once You place an Order, it shall be treated in accordance with Section “Order acceptance policy”.

Checkout Option 2: Once You click on "Proceed to checkout", Your purchase details shall appear, stating chosen Products and total purchase price on the left side of the page. If You already have a PayPal account click on "Have a PayPal account? and fill the form by entering Your PayPal email and password. By clicking "Log In" (if You already have a PayPal account) You will accept PayPal's terms and conditions and its Privacy Policy, available at the date of these Conditions on website https://cms.paypal.com/si/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US and subject to any subsequent changes. If You forgot your email address or password, simply click on the underlined link, and You will be redirected to PayPal, that will help You to get into Your PayPal account.

By entering Your email and PayPal password, You will be redirected to PayPal's website. On the left side of PayPal's website, You will see Your Order summary, please make a final check. On the left side of the page, You can review Your information. You can change Your shipping address by clicking “change” next to the “Shipping address”, entering data into the form, and clicking “save”. You can also add note to a seller, by clicking “add” next to the “Note to seller” by writing the note into the box and clicking “save”. You can as well change paying method by clicking “change” next to the “payment method”. You will be redirected to the side, where You have a chance to select Credit / Debit card You, that You want to be used. You will do that, by clicking “Continue”. When You have all information checked and reviewed, You click “Continue”.

You can always click on "return to store", at the right bottom of the Webpage, below "continue to next step" and Your Order will be cancelled.

By clicking “continue” Your purchase shall appear, with list of selected Products and total amount to be paid for the Products.

If You decide to proceed with Your purchase, You must select shipping method and shipping costs shall automatically appear. Basic shipping costs will be automatically added to Your total purchase price for selected Products shown at the right upper side of the Webpage so that the Total amount shall include the shipping costs and potential discounts. Please be aware that additional costs not stated in "Your order summary" may appear for specific destinations in accordance with Prices, shipping and related costs Section of these Conditions.

If You have a discount code, You can enter it into the box in the left side of the page. You will apply it by clicking “Apply”.

You can check the box in the field “Keep me updated” if You want to receive occasional emails about new products, promotions and other news.

You can always click on "cancel and return to store", at the right bottom of the Webpage, below "complete my purchase" and Your Order will be cancelled.

Once You place an Order, it shall be treated in accordance with Section “Order acceptance policy”.

Order acceptance policy

Our Store constitutes an invitation to place offers for purchase of Our Products. By placing Your Order and paying the purchase price and related costs, You make an offer to Us to buy Our Products. Confirmation of receipt of Your Order shall be sent to You by e-mail promptly upon making an Order. Confirmation of receipt of Your Order does NOT mean that Your order is accepted, but merely that You successfully place Your Order and that we need to review it. In case of a change of price, Product Description or lack of stock, We will always contact You first to ensure that the changes are acceptable for You. Confirmation of receipt of Your Order shall include Your Order details containing list of purchased Products, invoice, basic information from Product Description, purchase and delivery price and taxes.

After or together with the Confirmation of receipt of Your Order, We will send You an acceptance of Your Order. Acceptance of Your Order constitutes binding Agreement and shall include a list of purchased Products, basic information from Product Description, purchase and delivery price, invoice, delivery information as well as these Conditions. By receiving the Acceptance of Your Order You have successfully placed Your Order and the Agreement between You and Us is deemed concluded.

Non-confirmation of Your Order

You will be informed about non-acceptance of your Order to Your contact e-mail.

Non-acceptance of Your Order may be a result of one of the following:

  • The Product You ordered being unavailable from stock.  
  • Our inability to obtain authorization for Your payment.  
  • The identification of a pricing or Product description error. 
  • Customs or shipping limitations for Your country 
  • You not meeting the eligibility criteria set out in these Conditions. 

We may also require additional verifications or information before accepting any Order.

In case of non-acceptance of Your Order, Your payment (if any) shall be refunded within the shortest possible timeframe, but no later than within fourteen (14) days following notice of non-acceptance.

We strive to achieve the best possible user experience. We however cannot guarantee that Your Order will be received and/or accepted. We are not in any way liable to You in such event.

Product Description

Each Product is subject to its Product Description which sets out additional Special Conditions related to that Product. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered into the system. Although We aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the situation exactly at the moment You place an Order. Should a Product ordered by Us appear to be contrary to the Product Description provided, Your sole remedy is to return the Product(s) under these Conditions. We cannot confirm the price and any other component of Product Description until Your Order is accepted in accordance with Our Order acceptance policy.

Shipping information & estimated delivery times

Products will usually ship the following business day after the day Your Order is accepted. However, in rare cases handling time can be up to 2 days. In case of Pre- Order, the shipping time shall be estimated when placing Your Order.

Estimated average delivery time shall be 2 - 3 working days when delivering to UK and 3-6 working days when delivering to rest of the EU states, after being shipped. For deliveries made to US (excluding Alaska and Hawaii) estimated average delivery time shall be 3-6 working days after being shipped. For Orders outside of these countries including Alaska and Hawaii, delivery shall be made within 15 working days after being shipped.

Shipping and delivery times may vary depending on the Product, its availability, the country of delivery, carrier's terms and other possible practical factors. Please check the shipping times for each Product separately, as described in the Section “Making a purchase” of these Conditions. Please bear in mind that the stated shipping and delivery times are averages, but not guarantees. In case of holiday rushes, We reserve the right to add a few additional days to the shipping times.

Once You confirm the delivery option, as stated in this section 3, You accept the terms and conditions of a selected carrier, for more information please see http://www.shipwire.com/w/support/terms/ or contact . In case of discrepancies between Conditions and carrier’s terms, these Conditions shall prevail. When delivery delay accrues, Your sole remedy shall be the right to cancel Your Order by sending Us e-mail on . Should You decide to do so, You will be refunded within fourteen (14) days following the notice of cancellation. Guarantee, termination of the Agreement and return policy

We have a 14 days “no quibble returns guarantee”. We hope You will be pleased with Your purchase. Should You wish to return anything bought from Us, We will be happy to refund or exchange a Product provided it is in fully resalable condition. Fully resalable condition shall mean that the Product is unused, in perfect condition and in its original undamaged packaging with all materials (manual etc.). We reserve the right to withhold the refund of payment until the Product/s is/are returned. You will be solely responsible for any costs related to the return of the Product back to us, the Product should be sent to: Fulfillment Center, Units 8, 9, 10 Parkside, Shortgate Lane, LAUGHTON, LEWES, EAST SUSSEX BN8 6DG, UNITED KINGDOM.

Please note that You are entitled to terminate this Agreement if You so wish, provided that You exercise Your right no later than fourteen (14) days after the day on which You received the Product or last of the ordered Products. You can terminate the Agreement by notifying Us via e-mail on . You should state Your Order number and name/s and amount/s of the Product/s and return the Product/s within fourteen (14) days after placing notice of termination. The Agreement shall be considered terminated when the Product/s is/are returned. The return of goods shall be at Your risk. Your only cost upon termination within the deadline shall be the charges of returning the Product to Us. We will refund Your payment within fourteen (14) days following return of the Product. If You miss the deadlines, You lose the right to terminate the Agreement without reasonable cause. If You return the Product within the deadline for termination without cause, such return shall be deemed as termination of the Agreement.

You are fully responsible for any deterioration in or diminished value of the Product resulting from Your handling of the Product (weather by Your action or omission) other than what is necessary to establish the nature, characteristics and functioning of the Product

If We find that the Product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the Product, or deduct up to 20% of the original selling price from the refund amount. Where the returned Product was from a pack of bundled Products the Products will be refunded at 25% off its normal list price.

If Your return brings Your order total below the threshold for free or discounted delivery, You will be charged the full delivery cost for the remaining Products. We reserve the right to retain PayPal refunds where the refund is not through our fault.

Please note that Your right to return Products does NOT apply to Products which fall into the following categories unless they are faulty:

  • Goods made to Your specification  
  • PDF files as these cannot be returned  
  • Goods ordered especially for You from a third party supplier.  

Please bear in mind that You can only use Your right according to this Section “Guarantee, termination of the Agreement and return policy” when the Product is not in any way damaged. In case of damages to the Product, Section “Damaged Products” and the rights stated therein shall apply.

Other that stated in this Section, we offer no other guarantees or post purchase assistance.

Damaged Products

Products are presumed to be in conformity with the Agreement if they: (a) comply with the Product Description; (b) are fit for the purposes for which goods of the same type are normally used; (c) show the quality and performance which are normal in Products of the same type and which You can reasonably expect, given the nature of the Product and taking into account any public statements on the specific characteristics, particularly in advertising or on labeling.

We shall be liable for any lack of conformity which exists at the time when the Product was delivered to You. In the case of a lack of conformity, You must notify us immediately, but not later than within two (2) months after such finding, by e-mail on . You should clearly state reasons for non-conformance, Your Order number, picture of the Product if possible, and return the Product to Us only after Our confirmation. The address for product return is: Fulfillment Center, Units 8, 9, 10 Parkside, Shortgate Lane, LAUGHTON, LEWES, EAST SUSSEX BN8 6DG, UNITED KINGDOM. If the non-conformance was not caused by Your acts or omissions, We shall repair or replace the Product free of charge, unless this is impossible or disproportionate. You can either terminate the Agreement and We will refund the purchase price or We can mutually agree on a reduction in the price. You are not entitled to have the Agreement rescinded if the lack of conformity is minor.

The right in this Section will not be applicable if You (or any third party under Your control) have caused non conformity of the Product by Your actions or omissions or if non conformity has appeared after two (2) years from the delivery.

If You find a damaged Product please inspect the packaging to determine whether it was damaged in transit. If this is the case please e-mail us within 48 hours, it is important that You keep the packaging in which We sent it to You, and it is helpful if You can send us a photograph of the damage to the item and the packaging. Your rights shall be as stated in Section "Damaged products".

Other that stated in this Section, we offer no other guarantees or post purchase assistance.

Cancellations

If You refuse to pay any fees due, the Agreement shall be automatically deemed terminated by Us. If You elect to refuse to accept the package, we will exercise the option (where applicable) to cancel the shipment and terminate the Agreement.

If there are any costs associated with the return of the shipment to Us, it will be Your responsibility to pay these charges (that will include but not be limited to any duties and taxes owed, storage fees charged by the customs office where the shipment is being held, brokerage, shipping, handling and restocking fees etc.), except as otherwise provided in Section “Guarantee, termination of the Agreement and return policy”.

Claims

You can receive general information on telephone number +1 650 388 9662 (US) or +44 20 8133 7391 (UK). Any information, claims, requests and notices can be sent by e-mail on or to Talking Shop Limited, Klimataria 11, 4607 Pissouri, Cyprus, and will be treated as stated in this Conditions and/or Privacy Policy. We will endeavor to reply within eight (8) days after the submission of Your claim. If non-conformance of the Product is obvious, We will endeavor to fulfill Our obligation within eight (8) days following Your claim.

If Your claim is denied and You have a legal right according to Your local law to submit the dispute to local authorities (excluding courts), You may do so, otherwise the dispute shall be settled with alternative dispute resolution procedure by CEDR, Centre for Effective Dispute Resolution International Dispute Resolution Centre, 70 Fleet Street, London, EC4Y 1EU, United Kingdom for EU Customers or by American Arbitration Association for US Customers.

For EU and other world countries customers

In the event of any controversy or claim arising out of or relating to this contract, or a breach thereof, the parties hereto agree first to try and settle the dispute by mediation, administered by the International Centre for Dispute Resolution under its Mediation Rules (CEDR Model Mediation Procedure). Unless otherwise agreed between the parties, the mediator will be nominated by CEDR. The mediation will take place in England and the language of the mediation will be English. The Mediation Agreement referred to in the Model Procedure shall be governed by, and construed and take effect in accordance with the substantive law of England and Wales. The courts of England shall have exclusive jurisdiction to settle any claim, dispute or matter of difference which may arise out of, or in connection with, the mediation. If the dispute is not settled by mediation within 60 days of commencement of the mediation or within such further period as the parties may agree in writing, the dispute shall be referred to and finally resolved by arbitration in accordance with the International Arbitration Rules of the International Centre for Dispute Resolution. CEDR shall be the appointing body and administer the arbitration. CEDR shall apply the UNCITRAL rules in force at the time arbitration is initiated. In any arbitration commenced pursuant to this clause, the number of arbitrators shall be 1 and the seat or legal place of arbitration shall be London, England.

For US customers

The Parties shall attempt to resolve any dispute between them informally before initiating arbitration proceeding. Any controversy or claim arising out of or relating to this Terms, or the breach thereof, shall be settled by consumer mediation administered by the American Arbitration Association (hereinafter referred to as AAS) under its mediation rules. If controversy or claim arising out of or relating to this Terms is not settled within 60 days of commencement of the mediation or within such further period as the parties may agree in writing, it shall be settled by arbitration administered by the AAS under its Arbitration Rules for the resolution of consumer-related disputes and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitrators' decision shall be final and binding for both parties. The procedure shall be carried out in English language. The parties shall mutually agree on one arbitrator. Consumers are not prohibited from seeking relief in a small claims court for disputes or claims within the scope of its jurisdiction. All information regarding AAS and procedures are available on: http://www.adr.org

Feedback

In connection with Your use of the Website You may provide us with suggestions, ideas, reviews, comments, and questions or other information and/or material regarding the Website (“Feedback”). After providing the Feedback to Us You continue to retain any Intellectual Property Rights to the Feedback that You may have and You grant us and our partners a worldwide, perpetual, irrevocable and royalty-free right and license to use, copy, amend, modify, translate, further develop and make derivative works of the Feedback. You acknowledge that You also give to us, without charge, the right to commercialize Your Feedback in any way and for any purpose. We have no liability for any loss or damage suffered by You as a result of the disclosure or use of such Feedback.

You agree not to provide Us with Feedback that is subject to a third party license that requires Us to license the Website or the material contained therein to third parties because We include Your Feedback in the Website. Further, We do not solicit or wish to receive any Feedback from You that is deemed confidential or proprietary, unless specifically so requested by Us. Any Feedback that You submit to Us will be deemed non-confidential or non-proprietary, unless We has specifically stated otherwise. We are not responsible for Feedbacks of third parties or any materials that are provided by You and/or third parties.

4. PRIVACY POLICY

General

This Privacy Policy defines how the information You provide to Us through the Website, via our customer support or by means of Your other interactions with Us is processed.

Data controller is Talking Shop Limited, a company organized under the laws of Cyprus, with a registered office at Klimataria 11, 4607 Pissouri, Cyprus. Person in Charge for Matters pertaining to this Privacy Policy is available on . The name of the Personal Information file is the “Talking Friends Online Store customer data”.

By using the Website You accept the terms and conditions of this Privacy Policy and give us consent for processing (collection, storage, use, disclosure etc.) of Your Personal Information in accordance with this Privacy Policy. If You do not accept the processing of Personal Information in accordance with this Privacy Policy, You should not use the Website.

Registration

With registration in accordance to Section 3, You warrant that:

  • The Personal Information which You are required to provide when You register as a customer is true, accurate, current and complete in all respects; and  

  • You will notify us immediately of any changes to the Personal Information by contacting . You agree not to impersonate any other person or entity or to use a false name or a name that You are not authorized to use. Your Personal Information may be disclosed to other reputable third parties who will help process Your Order. 

Collected Personal information

By accepting these Conditions and Privacy Policy, You authorize Us to collect, store and process Your Personal Information, as stated herein.

When shopping in our Store, We will collect Personal Information needed to carry out Your purchase: Your name, e-mail address, billing address, delivery address, and telephone number, any information regarding Your Order, such as payment information, ordered Products, number of order, shipment method, returns and claims.

While visiting our Website You give Us implied consent to collect other information for the purposes of personalizing Your experience, so that You may retrieve Your cart at any time, for conducting analysis to make Our Website more user friendly and for the purposes of preventing abuse. Collecting information for the purposes of analysis is done automatically and in an anonymized way, so that information cannot be connected back to Your Personal information. Information that may be collected for such purposes ("User Information") are information about where You are on the internet (e.g. the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time, IP address, domain types like .co.uk and .com), identification of Your device, Your browser type, version, and time zone setting, browser plug-in types and versions, Your operating system, computer specific ID, the country and telephone area code where Your computer is located, the pages of Our Website that were viewed during Your visit, any actions or movements within the Webpage or store and movements to/from the Website from/to another website. During some visits We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We are confirming that any Personal Information which You provide to Us (or which is available on public registers) and any User Information, from which We can identify You, will be held in accordance with applicable legislation. We will keep it on a secure server and We will fully comply with all applicable EU and US data protection and consumer legislation from time to time in place.

You should be aware that if We are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide Your Personal Information and /or User Information, We are entitled do so.

Opt out from collecting certain information

You can turn off cookies within Your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If You turn off cookies that are necessary to carry out the purchase, You will be unable to place Orders or benefit from the other features that use cookies.

Purpose of Processing Personal Information

The purpose of processing personal information is to manage and maintain the customer relationship and concluded Agreement. The personal information is used to identify Users of the Website and/or Store, to process Your Orders (activation, execution, management, invoicing etc.), to administer Website, for statistical or survey purposes, to improve Website and its services as well as for the providing of information and notifications to You. Further, Your personal information may be used for the purposes of direct marketing, as stated herein, as well as for investigation and follow up in cases of misuse.

You agree that You do not object to us contacting You for any of the above purposes and You confirm that You do not and will not consider any of the above as being a breach of any of Your rights under the EC Directives and/or Regulations or US laws.

Direct marketing

When You join Our membership scheme or place an Order, You automatically give Your consent to be updated on Our new Products, promotions and other news by using Your e-mail. You can recall Your consent at any time by sending Us an e-mail on , with subject matter "UNSUBSCRIBE - add Your Order number or Your name and last name". We will confirm Your recall within five (5) business days by e-mail.   When entering any of Our contests or prize draws, You provide Your name, e-mail address and mailing address. If You win, We will send the prize to the address entered and notify You by e-mail. When You enter a contest or prize draw, You automatically give Your consent to be updated on our new Products, promotions and other news by using Your e-mail. You can recall Your consent at any time by sending Us an e-mail on , with subject matter "UNSUBSCRIBE - add Your Order number or Your name and last name".

Rights in this Section are also applicable for parents/legal guardians to be used for monitoring their children Personal Information.

Other parties

We are entitled to use subcontractors in connection with the implementation of the Agreement, as well as for provision and development of the Store or Website, in order to better provide the Service to You. In this context Personal information may be transferred to subcontractors to the extent that this is necessary for the fulfillment of the Agreement, including but not limited to the storage of data on a server maintained by a third party on assignment by Us or for the purposes of analyzing data in order for Us to better understand how the Users of the Service interact with it. The third party will not disclose any of the details to any other third party. We require all such third parties to treat Your Personal Information as fully confidential and to fully comply with all applicable data protection and consumer legislation and with the Conditions warranted to You regarding Your personal information. Please bear in mind that we selected third parties with due care, but we cannot guarantee on their behalf for their actions and/or omissions. We will not release Your Personal Information to any company for mailing or marketing purposes.

Other parties have access to Your personal data for the purpose of carrying out the Agreement. Such other parties are:

  • Shopify, a company providing on line store software, 
  • Shipwire helps You accept shipments from Us, Shipwire acts as Your agent only with respect to the custody of Your merchandise, is a shipping broker and not a shipping carrier, 
  • Shipwires' business partners - carriers 
  • PayPal through which You make payments to Us.  

Shopify collects Your e-mail address, information on what pages Users access and information provided to Shopify by Users via surveys and site registrations. Such information may contain personal data about You including Your name, billing address, shipping address (if different from Your billing address), last four digits of Your credit card number, name of credit card etc. Shopify protects credit card information according to Payment Card Industry Data Security Standards (PCI-DSS). Shopify is not allowed to disclose such personal information without Your written permission. However, certain information collected from You and about You is used within the context of providing the Service. The information Shopify collects is not shared with or sold to others except under the certain circumstances and which Your use of the Service is deemed to provide Shopify with valid consent to disclose the following:

  • Shopify will disclose Your information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Shopify’s terms of use, or as otherwise required by law.  

  • Shopify does not rent, sell, or share personal information about You with other companies except to provide products or services You’ve requested or when we have Your permission.  

  • Shopify will transfer information about You if Shopify is acquired by or merged with another company. In this event, Shopify will notify You by email or by putting a prominent notice on the Shopify web site and Website before information about You is transferred and becomes subject to a different privacy policy. For additional information, please see Shopifys' Privacy policy available on http://www.shopify.com/legal/privacy. Please be aware that on this link You can find Shopifys' Privacy policy valid on the day of issuing of these Conditions, since the policy can change at any time, You are obligated to monitor the site for any potential changes.  

The above summary of Shopify’s practices is for informational purposes only. Shopify may change its privacy policy and You agree to keep abreast of any changes by yourself.

Shipwire collects such information as Your name, address, and phone numbers, people to whom packages have been shipped, including addresses and phone number, and financial information. Shipwire uses the information that You provide for such purposes as responding to Your requests, customizing future shipping for You, improving its website, and communicating with You. Shipwire may also receive a confirmation when You open e-mail from Shipwire.com if Your computer supports such capabilities. They may also compare their customer list to lists received from Us, in an effort to avoid sending unnecessary messages to You. If You do not want to receive e-mail or other mail from Shipwire, please go to the My Account link in the header of any Shipwire page (http://www.shipwire.com/) and adjust Your Newsletter preferences. Shipwire might receive information about You from other sources and add it to Your account information. Examples of information Shipwire receives from other sources include updated delivery and address information from their carriers or other third parties, which they use to correct their records and deliver Your next shipment or communication more easily; account information, purchase or redemption information, and page-view information; pricing criteria and pricing result information; and credit history information from credit bureaus, which they Use to help prevent and detect fraud and to offer certain credit services to some customers.

The above summary of Shipwire’s practices is for informational purposes only. Shipwire may change its privacy policy and You agree to keep abreast of any changes by yourself.

Shipwires' business partners For the purposes of making Your delivery, Shipwire shares Your information with third parties, which have access to personal information needed to perform their functions, but may not use it for other purposes. Shipwire does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in its Privacy Notice. Such business partners are:

  • Affiliated business - Examples of co-branded and joint offerings include carriers which handle the delivery of Your packages, and brokers which provide Your packages with cargo insurance. You can tell when a third party is involved in Your transactions, and Shipwire shares customer information related to those transactions with that third party) 

  • Agents - Shipwire employs other companies and individuals to perform functions on their behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.  

  • Business transfers: As Shipwire continues to develop its business, They might sell or buy business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Shipwire, or substantially all of our assets are acquired, customer information will of course be one of the transferred assets. 

  • Fraud prevention partners - Shipwire releases account and other personal information when they believe release is appropriate to comply with the law; to enforce or apply their Terms of Use and other agreements; or protect the rights, property, or safety of Shipwire, their users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. For additional information, please see Shipwires' Privacy policy available on http://www.shipwire.com/w/support/privacy/. Please be aware that on this link You can find Shipwires' Privacy policy valid on the day of issuing of these Conditions, since the policy can change at any time, You are obligated to monitor the site for any potential changes.  

For the purposes of carrying out the agreement You enter into with PayPal (for processing the payment to Talking Shop), PayPal collects Your name, address, phone, email, Skype ID and other similar information, the full bank account numbers and/or credit/debit card numbers that You link to Your PayPal account or give PayPal when You use the PayPal Services, answer to security questions and information needed to carry out payment to or form third party. For the purposes of protection against fraud PayPal may verify the information You provide by Payment processors and they might request additional information for You in order to make verification. For the purposes of improving the services and managing load on PayPal's servers, they also collect the web address of the site that You came from or are going to, which pages of their website You visit, IP addresses, the type of browser You use and the times You access their website. PayPal also uses cookies. Some PayPal cookies can be disabled by on a per-site basis using the Settings Manager for Adobe Flash Player (to use it on the Adobe website) or by right-clicking on any Flash content displayed on Your browser and selecting “Settings” or “Global Settings” from the drop-down menu. This action could disable the use of Flash cookies or limit activity to specific domains, such as PayPal. For more information regarding PayPal cookies, please see PayPals' Privacy policy available on https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=en_US. Please be aware that on this link You can find PayPals' Privacy policy valid on the day of issuing of these Conditions, since the policy can change at any time, You are obligated to monitor the site for any potential changes.

The above summary of Paypal’s practices is for informational purposes only. Paypal may change its privacy policy and You agree to keep abreast of any changes by yourself.

Protection of Personal Information

We have implemented reasonable security measures to protect the confidentiality of Personal Information that We receive from You. Although We use commercially reasonable efforts to assure that Your data remains secure when maintained by Us, please be aware that no security measures are perfect or impenetrable.

Integrity and Retention of Personal Information

We strive to enable You to keep Your information accurate, complete and up to date. You can access, check and ensure the integrity of Your information as described below. We will retain Your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and Conditions, unless a longer retention period is required or permitted by law.

Access to Personal Information

We make good faith efforts to provide You with access to the personal information You provide to Us or that is associated with Your account. You can also request that We correct or delete data, provided that We are not required to retain such data by law or for legitimate business purposes.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by valid legislation. Access, correction or deletion requests can be made by request sent to .

Children

Talking Friends Online Store is not directed to, and We do not knowingly collect personal information from, children under 13 and persons under legal custody. If We learn that We have collected personal information of a child under 13 or a person under legal custody, We will take all reasonable steps to delete the information as soon as possible. If You become aware that Your child/the person of whom You are designated as legal guardian has provided Us with personal information without Your consent, please contact Us at . With request to delete Personal Information, any collection, storage or use of personal information of requesting person shall be enabled. If such request shall be made before receiving an acceptance of Your Order, Your order shall not be placed.

Your request shall be processed as soon as possible and a confirmation of changes shall be sent to You by e-mail no later than within five (5) working days.

Protection

Only those persons with a need to process Your Personal Information in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance have access to the Data File. All data contained in the Data File are protected in accordance with general industry practice.

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. The Website is certified Level 1 PCI DSS compliant.

Opt-Out

You are always free to opt-out from the future collection of Your personal information by Talking Shop in accordance with this Privacy Policy by discontinuing use of the Website.

Privacy questions

If You have questions or concerns about this Privacy Policy or data processing, please contact us at .

Changes to Our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our Users, furnish current information and respond to legal and technical changes. The most current version of the Privacy Policy will govern Our use of Your information and will be available at http://www.talkingfriends.eu (for EU) and http://www.talkingfriends.com (for US).

5. GENERAL PROVISIONS

License to use the Website

Through the use of the Website You are acquiring and Talking Shop Limited grants You a personal, limited, non-exclusive and non-transferable license to use the Website for Your personal, non-commercial use. Your acquired rights are subject to Your compliance with this Privacy Policy and this Conditions. Any commercial use is prohibited. Notwithstanding this prohibition You are allowed to use the Website in a non-modified form for the purpose of viewing the Products and/or making purchases.

Restrictions on use

Your right to use the Website is limited to the license grant above, and You may not otherwise copy, display, seek to disable, distribute, perform, publish, modify, transfer, create works from, or use the Website or any component of it, except as expressly authorized by Us. You are not authorized to, for example:

  • access or use the Website through any technology that causes technical malfunctioning of the Website  
  • make a copy of the Website and use it for selling Our Products  
  • copy, translate, modify, or make derivative works of any part of the Website; 
  • reproduce, transmit, publish, display, redistribute, sublicense, rent, publish, sell, assign, lease, market, transfer, otherwise commercially exploit the Website or make the Website available to third parties; 
  • reverse engineer, decompile or otherwise attempt to extract the source code of the Website or any part of the Website ; 
  • delete, obscure, or in any manner alter any warning, notice (including but not limited to any copyright or other proprietary rights notice), or link that appears on the Website;  
  • remove or alter our trademarks or logos or legal notices from the Website. 

In no event may the Website be used in a manner that:

  • harasses, abuses, threatens, defames or otherwise infringes or violates the rights of any other party; 
  • is unlawful, fraudulent or deceptive; 
  • uses technology or other means to access our proprietary information that is not authorized by Us; 
  • uses or launches any automated system to access the Website or Store; 
  • attempts to introduce viruses or any other malicious computer code that interrupts, destroys or limits the functionality of any computer software, hardware or telecommunications equipment; 
  • attempts to gain unauthorized access to Our Website, Store or user accounts; 
  • encourages conduct that would constitute a criminal offense, or would give rise to civil liability; or 
  • violates this Conditions. 

Reservation of rights

You have obtained a license to use the Website and/or Store and Your rights are subject to this Conditions and Privacy Policy. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in Us or Our licensors. You are permitted to use this material only as expressly authorized by Us or Our licensors. You acknowledge and agree that the material and content contained within the Website is made available for Your personal non-commercial use only.

Compliance with laws

The Website and Store may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. We guarantee that the Products shall be in compliance with valid legislation in the country of destination.

Liability

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by You or any other liabilities arising out of Your use of this Website, or the use by any other person accessing the Website using Your shopping account and/or Your Personal Information.

We are obligated to indemnify You according to Sections "Damaged Products" and "Guarantee, termination of the Agreement and return policy", provided that limitation of liability as stated in Section "Limitation of liability and warranties" shall apply.

Our maximum liability for direct damages caused to You or Your property is at all times limited to the amount paid by You for the Product(s) You have ordered via the Shop that gave reasons for the claim.

Limitation of liability and warranties

While We use reasonable endeavors to verify accuracy of any information We place on the Website, We shall not be responsible for and We disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by You or any third party, as a result of or which may be attributable, directly or indirectly, to Your access and use of the website, any information contained on the Website, Your personal information or material and information transmitted over our system. In particular, neither We nor any third party or data or content provider shall be liable in any way to You or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. In addition, We do not make any warranty or representation that information on the Website or Store is appropriate for use in any jurisdiction.

Except as expressly provided in these Conditions, We disclaim any and all warranties of any kind, whether express or implied in relation to the Products, to the fullest extent permissible under applicable law. The product is sold on "AS IS" basis. Your sole remedy is the return of the Products or cancellation of the Agreement, as stated in these Conditions. We are not liable for any shipping delays or damages on Products, caused by third party carriers who are delivering the Products, except as stated in Section "Guarantee, termination of the Agreement and return policy". When choosing a carrier, You accept its standard terms and conditions for the delivery services.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of Your purchase and payment secure, but in the absence of negligence on our part We cannot be held liable for any loss You may suffer if a third party procures unauthorized access to any data You provide when accessing or ordering from the Website.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-Agreement or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or  
  • any loss of goodwill or reputation; or  
  • any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.  

This Section does not affect Your statutory rights as a consumer, nor does it affect Your Agreement Cancellation Rights.

Force majeure

A force majeure event shall discharge Us from our obligations with respect to the Shop in the event that the said force majeure event prevents or unreasonably impedes the performance pertaining to the Shop. Examples of force majeure include fire, earthquake, flood, explosion, strike or other stoppage of work, orders of public authorities, disruption of energy supplies, shortage of raw materials or equipment, disruption of cable or other data communications caused by or arising from outside factors, or other comparable causes that were not foreseen and that could not reasonably have been prepared for in advance.

We shall seek to announce force majeure through the Shop immediately whenever such announcement is possible.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire Agreement and the Term

These Conditions together with Privacy Policy and any Specific Conditions govern Our relationship with You and concluded Agreement. You confirm that, in agreeing to accept the Conditions, You have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and You agree that You shall have no remedy in respect of any representation. Your Statutory Rights are not in any way affected by these Conditions.

The Term of this Conditions and Privacy Policy shall commence on the date You start using the Website and shall end on date You stop using the Website and/or the Agreement is fulfilled or We terminate this Conditions and Privacy policy, whichever is earlier.

Law

This Agreement is concluded in English language. The Conditions and Privacy Policy shall be governed by and construed in accordance with the laws of Cyprus.

Issued in Cyprus, on 21th of June 2012

Talking Shop Limited

Iza Login, Director

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